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Machine Repair Services

Everyone needs a great repair technician they can trust to take care of their machine when it needs the annual cleaning and tuneup or a major repair - Your prayers are answered right here at Love To Sew Boutique!  Our repairman, Jay has been servicing machines since the Store opened in June 2001!

We are happy to share that we have expanded the Store to make room for an In Store Repair Service Department!  We have hired an additional Repairman named Jeff who lives here but still owns his own Janome Dealership in MN and he is also a Certified Janome Repairman for over the last 13 years.  He repairs all brands of machines too besides Janome - so convenient and another great way to provide great service to our wonderful customers!

Benefits of Having Your Machine Serviced Here: 

  • Feel confident that we are a Janome Factory Certified and Authorized Repair Service Shop.  Rest assured that we are using specialized gauges and diagnostic equipment.  Manufacturers supply factory repair centers like ours with the latest repair information, such as the availability of improved replacement parts, safety recalls, and usage suggestions that can minimize the need for costly repairs.
  • We adjust and repair your machine to EXACT original manufacturer standards.  This ensures your machine will perform to your expectations.  Untrained technicians "ballpark" the adjustments or "get close enough".  This results in a loss of stitch quality, improper thread tension, broken thread, and possible damage to your machine.
  • It is recommended to have all sewing and embroidery machines serviced every year whether they are heavily used or just sitting in the closet!  Having your machine serviced regularly will keep it running smoothly for years to come!
  • The many moving parts of your machine require lubrication so that they move freely. As your machine is used or over a period of time just sitting, the lubrication dries out. Once it has dried out, moving parts don’t work well and can seize up resulting in your machine locking up.
  • Thread and other debris may build up inside of your machine causing several common issues.  Lint is the enemy! Build up of lint leads directly to skipped stitches, uneven stitches and broken threads right in the middle of a seam. Cleaning your machine inside and out will restore good sewing machine health.
  • Annual service will allow areas experiencing excessive wear or misalignment to be identified and addressed before they cause more problems. A little tender loving care will keep your machine in good health and ready to meet your needs rather than experiencing failure in the middle of a rush project.
  • Handi Quilter longarm machines can have tuneups every 2-3 years since they are made with industrial parts unless you are having a problem that would require service sooner.
Common Examples of Repairs Needed: 

  • Threads bunch under fabric
  • Tension problems
  • Not sewing right
  • Loose bobbin thread
  • Loose top thread
  • Loops under fabric
  • Machine noisy
  • Machine bound

  • Breaks thread
  • Skips or won't form stitch
  • Needle hits bobbin area
  • Won't feed fabric
  • Dry, needs oil
  • Machine jams
  • Dials frozen
  • Bobbin winder issues

  • Cord or electrical problems
  • Buttonhole problems
  • Excessively dirty
  • Needle Won't Rotate
  • Threads around hand wheel
  • Foot control problems
  • Only sews straight stitch
  • Won't sew in reverse

Full Annual Tuneup Machine Repair Prices:

  • Mechanical Machine: $75.00
  • 7mm Computerized Machine: $85.00
  • Embroidery Only Machine: $95.00
  • Sewing/Embroidery Combo Machine: $115.00
  • Machine Diagnosis Only: $40.00
  • Standard Bench Rate: $30.00/hr
  • Handi Quilter Bench Rate: $50.00/hr
  • Handi Quilter Longarm: $150.00

Which Brands we Service:

  • All models of Janome sewing, embroidery, and serger machines
  • All models of Handi Quilter longarms
  • New Home
  • Most Brands of Basic Sewing Machines Like Kenmore, Brother, Babylock, Singer, Viking, and Elna
  • Please call to check on other brands as we expand our service capabilities!

Repair Procedure: 

  1. Do NOT bring your machine without calling first!
  2. Call the Store: 573-348-1972 to be added to our repair book.
  3. We will need your Name, Phone #, Brand, Model and description of repairs wanted -see form below
  4. If we have an opening, we will proceed to advise you to bring it right in OR
  5. If no openings are available, we will call you when you are the next in line.
  6. Please see the list of items to bring below when you bring your machine.
  7. Our technicians will call you for your permission to proceed if parts are needed and/or if labor costs exceed $50 over the stated charges above.
  8. Our technicians will call you when your machine is ready to pick up!
  9. Repair times will vary according to work load but we aim for less than 1-2 weeks!
What to bring for Janome Sewing Repairs:

  • Your machine
  • Clear F Foot
  • Zig-Zag Needle Plate
  • Standard Bobbin Holder
  • Sample which shows problems you may have

What to Bring for OTHER Sewing Brands Repairs:

  • Your Machine
  • Foot Control
  • Power Cord
  • Zig-Zag Presser Foot or Clear Sewing Foot
  • Zig-Zag Needle Plate
  • Bobbin
  • Bobbin Case
  • Instruction Manual
  • Sample which shows problems you may have

What to Bring for Janome Embroidery Repairs:

  • Your machine
  • All items above in Sewing Repairs if a Sewing/Emb Combo machine
  • Yellow Bobbin Holder for 9mm machines
  • Embroidery Unit
  • Embroidery Card, Disk, or USB stick
  • Small Embroidery Hoop (4x4 is fine)
  • Embroidery Foot
  • Sample which shows problems you may have
What to Bring for Other sewing brands Repairs:

  • Your Machine
  • Foot Control
  • Power Cord
  • Zig-Zag Presser Foot or Clear Sewing Foot
  • Zig-Zag Needle Plate
  • Bobbin
  • Bobbin Case
  • Instruction Manual
  • Sample which shows problems you may have

What to Bring for Handi Quilter Longarm Repair:

  • Your machine
  • Power cord
  • Bobbin case
  • Foot Control - Sweet 16/Capri/Amara ST Only
  • Sample which shows problems you may have
  • Standard Foot
  • Spool Stand
  • Front Handlebars
What to Bring for Janome ONLY Serger Repairs:

  • Foot Control 
  • Power Cord
  • Standard Foot
  • Standard Needle Plate
  • If you want your serger set for a special technique (ex. rolled hem) bring those accessories (foot & needle plate if separate)
  • Sample which shows problems you may have

DO NOT Bring These Items with Any Machine:

Machine Cover 
Machine Trolley Case

Straight Stitch Needle Plate
Additional Accessories
Additional Feet

Repair Contact Form

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